FAQ

We are an online based business only. We offer free and low cost delivery for your special flower order. We will do our upmost best to accommodate your needs.

Were open Monday-Friday 9am-5pm Saturday 9am-1pm Our website is open 24/7

Absolutely! Get in touch. We canot wait to dream yuou up something incredible and bring your dreams alive.

All prices on our website are displayed in Australian Dollars ($AUD)

Send us an email at info@littlebirkflorals.com.au or phone us on our direct phone number 0435384575 If you have any further queries please always feel free to contact us!

Orders must be placed before 12pm Mon-Fri for us to guarantee same day delivery

The delivery fees are calculated during the checkout process and is calculated by area/suburb.

Little Birk Florals deliver anywhere within a 30km area of us, locations include but not limited to: Yannathan, Lang Lang, Lang Lang east, Catani, Heath Hill, Koo Wee Rup, Ripplebrook, Bayles, Caldermeade, Modella, Monomeith, Yallock, Nyora, Loch, Poowong, Athlone, Bunjip, Longwarry, Lardner, Garfield, Cora Lynn, Vervale, Iona, Nar Nar Goon, Tynong, The Gurdies, Woodleigh, Jam Jerrup, Grantville, Delmore, Cardina, Officer South, Tooradin, Warneet, Blind Bright, Devon Meadows, Pakenham, Pakenham south, Clyde, Clyde North, Rythdale, Hallora, Warragul, Drouin, Drouin south, Torwood, Lardner, Mountain view, Ellinbank, Labertouche. If you don't see your location please feel free to contact us.

Little Birk Florals cannot guarantee a specific time jobs, however, we will endeavor to make every attempts to honor your delivery request. All business address will be delivered by close of business.

Each delivery is different to the next. During the ordering process, we ask for sender and recipient mobile number, as we cannot guarantee the recipient will answer the mobile phone, we ask that you to have your phone on stand by just incase a delivery issue comes up and extra information is needed. 99% of the time, all delivery issues are fixed within 5 minutes of the issue occurring. We are more than happy to arrange a new delivery (with a new delivery fee charged), or to discuss an alternative place to leave the order at the recipients place. All delivery issues are easily fixed when staff, courier and senders work together promptly. if you have any issues or are worried about a delivery, please don't hesitate to call us on 04 35384575

When the courier arrives to the delivery location and the recipient is not home, the courier will make an executive decision to leave the flowers in a safe place. The courier will place the flowers in water and leave them by the front door in a non-visible area from the street. The courier will communicate via text to the sender how the flowers have been delivered. By selecting yes to this question at check out you are accepting our terms and conditions.